Privacy Policy

Haneen Inc. ("we," "us," "our") operates Haneen, a values-driven dating and community platform for the diaspora. This Privacy Policy explains what personal data we collect, how we use it, and your rights over it.

Our contact for privacy matters: privacy@haneen.app

We collect the following categories of personal data:

• Account data: Name, email address, date of birth, diaspora community, location (city/country), profile photo, bio.
• Values assessment data: Your responses to the Haneen values assessment, including questions relating to political views, religious beliefs, lifestyle, and relationship intentions. This is special category (sensitive) data under GDPR.
• Usage data: Pages visited, features used, timestamps, device type, browser, and IP address.
• Messages: Content of messages exchanged between members on the platform.
• Payment data: Billing information processed by our payment provider, Paddle. We do not store your full card number. We receive a subscription status and transaction records.
• Referral data: The referral code used to join, and codes you generate for others.

• To create and maintain your account and provide the matching service
• To calculate values compatibility scores between members
• To facilitate messaging between matched members
• To process subscription payments and manage billing
• To send you service notifications (new matches, messages, events)
• To improve and develop the platform
• To detect and prevent abuse, fraud, or safety incidents

We process your data under the following legal bases:

• Contract: Processing necessary to provide the service you have signed up for.
• Explicit consent: Processing of special category data (values assessment responses). You may withdraw this consent at any time, which will result in deletion of your values data and suspension of the matching service.
• Legitimate interests: Security, fraud prevention, and platform improvement.

Your values assessment responses may reveal political opinions, religious or philosophical beliefs, and other special category data. We process this data only with your explicit consent, use it solely to generate compatibility scores, do not share it with other members in raw form (only the resulting compatibility label is visible), and apply enhanced security measures to protect it.

We do not sell your personal data. We share data only with:

• Paddle: Our payment processor. Paddle's privacy policy governs their handling of payment data.
• Infrastructure providers: Cloud hosting and database services operating under data processing agreements.
• Other members: Your profile information (name, photo, bio, diaspora community, compatibility label) is visible to members you are matched with. Your values responses in raw form are never shared with other members.
• Law enforcement: Only where required by applicable law, and we will endeavour to notify you unless legally prohibited from doing so.

We retain your personal data for as long as your account is active. If you delete your account, we delete your profile data within 30 days. Some data (e.g. payment records) may be retained longer as required by law.

Messages are retained for 12 months after they are sent. You may request earlier deletion.

Depending on your location, you may have the right to:

• Access your personal data (data subject access request)
• Correct inaccurate data
• Request deletion of your data ("right to be forgotten")
• Withdraw consent (including for values data processing)
• Object to or restrict certain processing
• Data portability (receive your data in a machine-readable format)
• Lodge a complaint with your local data protection authority

To exercise any of these rights, email privacy@haneen.app. We will respond within 30 days.

We use industry-standard security measures including encryption in transit (TLS), encrypted storage for sensitive fields, access controls, and regular security reviews. No system is 100% secure. In the event of a data breach affecting your rights, we will notify you and the relevant authorities as required by law.

We use essential cookies only. We do not use advertising trackers, third-party analytics that share data externally, or behavioural profiling for advertising purposes.

Your data may be stored and processed in the United States. If you are in the European Economic Area, we rely on Standard Contractual Clauses or equivalent safeguards for such transfers.

We will notify you of material changes to this policy by email or prominent notice on the platform at least 14 days before changes take effect.

Privacy questions: privacy@haneen.app